Bukhlgi (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use the Bukhlgi mobile application, website, and related services.
By using Bukhlgi, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information when you register or use our services:
Name
Mobile number
Email address
Delivery address
Profile details (optional)
Order details (food items, restaurant, order value)
Payment method used
Note: We do not store your card or UPI details. Payments are processed securely through third-party payment gateways.
We may collect your live or approximate location to:
Show nearby restaurants
Enable accurate delivery
Device type and operating system
App usage data
IP address and log data
We use your information to:
Provide and manage food delivery services
Process orders and payments
Communicate order updates and notifications
Improve app performance and user experience
Offer customer support
Send promotional offers (you can opt out anytime)
We may share your information only when necessary:
Restaurants: To prepare your order
Delivery Partners: To deliver your order
Payment Gateways: To process payments securely
Legal Authorities: When required by law
We do not sell your personal information to third parties.
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.
However, no internet-based service is completely secure.
We retain your data only for as long as necessary to:
Provide our services
Comply with legal and business requirements
You may request account deletion at any time.
You have the right to:
Access your personal data
Update or correct information
Delete your account
Opt out of marketing communications
Bukhlgi does not knowingly collect personal data from children under 18 years of age. If such data is found, it will be removed immediately.
Our app may use third-party services such as payment gateways, maps, or analytics. We are not responsible for the privacy practices of these third parties.
We may update this Privacy Policy from time to time. Continued use of Bukhlgi means you accept the updated policy.
